As many of you are aware, the Echo360 system has been experiencing some issues recording lectures over the past week. The reason for this is that, in order to provide you with the highest quality recordings possible, Academic Technology recently upgraded to HD recording. Unfortunately, there are still some bugs to work out with the HD recording process and therefore there were some glitches.
To ensure that lectures are captured for the time being, Echo360 recordings have been downgraded to Standard Definition. This should fix the problem until Academic Technology is able to figure out how to produce HD recordings more effectively and reliably. If you continue to have problems with your lecture recordings, please make sure to report it to the IT help desk at ASCIT@mssm.edu.
We would like to sincerely apologize for any inconveniences caused by these issues, but please note that Student Council will continue to work closely with Academic Technology to push for a resolution. If you have any questions or concerns, please do not hesitate to reach out to your Student Council – Academic Technology representatives!
Your Academic Technology Reps
MD 2015: Anna Lee and Sameer Lakha
MD Scholarly Year: Brett Marinelli
MD 2016: Alex Rosen
MD 2017: Raghuram Posham
MD2018: Parth Kothari
Grad School: Jim Duehr and Theodore Pak